8WWW: Frequently Asked Questions

Go to /8www6-register/ and fill in your mobile number, a username and a password. Tick the age declaration, then tap Register. Your account is active immediately — you can deposit and play straight away.

Before your first withdrawal you will need to complete a quick identity check. Accepted documents are a National ID Card (NID), a passport, or a driving licence. The review usually finishes within 6 hours.

No. Each player is allowed exactly one account. If we detect duplicate accounts linked to the same person, device or payment method, the extra accounts will be suspended and any bonuses may be voided. If you have trouble accessing your existing account, contact 24/7 Live Chat instead of opening a new one.

We accept any one of the following:

• National ID Card (NID)
• Passport (photo page)
• Driving Licence

Upload a clear photo or scan through your account dashboard. The review team checks it within 6 hours. You only need to do this once, and it is required before your first withdrawal.

We accept bKash, Nagad, Rocket, Upay and Bank Transfer. For the fastest top-ups, bKash and Nagad are the most reliable options. Bank Transfer may take a little longer depending on your bank's processing times.

The minimum deposit is ৳200. This applies to all payment methods. There is no maximum deposit limit set by 8WWW, though your mobile wallet provider may have its own daily sending limit.

Most deposits complete within 6 minutes. If your balance has not updated after 15 minutes, take a screenshot of your bKash or Nagad transaction confirmation (it shows the transaction ID and amount) and send it to our 24/7 Live Chat. The support team will reconcile it manually, usually within a few minutes.

Your first deposit is matched at 250%, up to a maximum of ৳15,500. So if you deposit ৳200, your bonus amount is ৳500 — giving you ৳700 to play with. The bonus and deposit combined must be wagered 14 times before you can withdraw the bonus portion. The bonus is valid for 7 days from the date it is credited.

All active players receive 0.6% daily cashback on their net losses (losses minus winnings for that day). Cashback is credited automatically to your account the following morning. VIP 2 players and above receive a higher cashback rate — see the Bonus & VIP page for the full breakdown.

Yes. Each time a friend registers using your referral link and makes their first deposit, you receive ৳150 added directly to your account. There is no cap on the number of referrals you can make. The referred friend must be a new player who has never held an 8WWW account before.

Standard withdrawals are processed in about 18 minutes. Your first withdrawal ever on a new account may take up to 6 hours while we complete the one-time identity check. After that, all future withdrawals follow the standard 18-minute timeline. The daily maximum is ৳60,000 at the base VIP tier.

The most common reasons are:

• Bonus wagering requirement not yet met (check your active bonus status in your account)
• Identity check still pending
• The withdrawal amount is below ৳700
• Daily limit of ৳60,000 already reached

If none of these apply, contact 24/7 Live Chat with your withdrawal reference number and the team will investigate within minutes.

All games come from licensed providers who use certified Random Number Generators (RNGs). RTP stands for Return to Player — it is the theoretical percentage of all wagered money a game pays back over millions of rounds. For example, Caishen Wins from CQ9 has an RTP of 97.6%, meaning the house edge is 2.4%. RTP is a long-run statistical figure, not a guarantee for any single session.

Yes. The sportsbook covers international cricket (T20, ODI, Test), BPL, IPL, and major football leagues including the Premier League. You can place pre-match and live bets. Minimum bet amounts vary by market — check the bet slip before confirming.

Log in, go to Account Settings → Responsible Gaming, and choose daily, weekly or monthly deposit limits, session time reminders, or a temporary self-exclusion. Changes to limits take effect immediately. Requests to increase a limit have a 48-hour cooling-off period. If you need longer-term support, see our Responsible Gaming page.

Use the Live Chat button on any page — available 24/7, every day of the year. Response times are typically under 2 minutes during peak hours. For less urgent matters, you can also raise a ticket through the Help Centre inside your account dashboard.