This Privacy Policy explains what personal information 8WWW collects from players in Bangladesh, why we collect it, and what choices you have. Reading it takes about five minutes. If anything is unclear, our 24/7 live chat team can walk you through it.
1. Who Operates 8WWW
8WWW operates the online betting and casino platform at 8www6.com. When this policy says "we," "us," or "our," it refers to 8WWW and the entities responsible for processing data on this platform. We act as the data controller for the personal information you provide when you register, deposit, play, or contact support.
2. What Data We Collect
We collect only what is necessary to run your account, process payments, and meet our legal obligations. The table below lists the main categories.
| Category | Examples | When Collected |
|---|---|---|
| Identity | Full name, date of birth, NID / Passport / Driving Licence number | At registration and before first withdrawal |
| Contact | Mobile number, email address | At registration |
| Financial | bKash / Nagad / Rocket / Upay / Bank account reference used for deposits and withdrawals | When you make a transaction |
| Device & Technical | IP address, device type, operating system, browser version | Automatically on each visit |
| Gameplay | Bets placed, games played, session duration, bonus activity | During play |
| Communications | Live chat transcripts, support tickets | When you contact us |
We do not collect sensitive personal data such as religion, ethnicity, or health information unless you volunteer it in a support conversation.
3. Why We Use Your Data
Your information is used only for the purposes listed below. We do not sell your data to advertisers or unrelated third parties.
- Account management: creating and maintaining your 8WWW account, processing logins, and securing access.
- Payment processing: handling deposits via bKash, Nagad, Rocket, Upay, and Bank Transfer, and processing withdrawal requests within our stated timeframes.
- Identity checks: verifying your age and identity before your first withdrawal, in line with responsible gaming requirements.
- Fraud prevention: detecting suspicious activity, duplicate accounts, and abuse of bonuses.
- Responsible gaming: monitoring play patterns so we can flag problem gambling behaviour and enforce self-exclusion or deposit limits where needed.
- Customer support: responding to your queries via 24/7 live chat.
- Service improvement: analysing aggregated usage data (not linked to your identity) to improve site performance and game selection.
- Legal compliance: retaining records as required by applicable regulations.
4. Legal Basis for Processing
We process your personal data under the following legal grounds:
- Contract: processing is necessary to provide you with the services you signed up for.
- Legal obligation: identity verification, anti-money-laundering checks, and record-keeping are legally required.
- Legitimate interest: fraud detection and site security, where our interests do not override your rights.
- Consent: for optional marketing communications. You can withdraw consent at any time through your account settings or by contacting support.
5. When We Share Your Data
We share your data only in these specific situations:
Payment processors
Transaction data is passed to bKash, Nagad, Rocket, Upay, or your bank to complete deposits and withdrawals. These processors are bound by their own data-protection obligations and may not use your data for unrelated purposes.
Game providers
Providers such as Pragmatic Play, Evolution, JILI, CQ9, Spribe, Playtech, and Habanero receive your session token and bet amounts to run game rounds. They do not receive your identity documents or payment details.
Legal and regulatory bodies
If a government authority or court order requires disclosure, we will comply and, where legally permitted, notify you in advance.
Service partners
We use third-party tools for hosting, analytics, and security (for example, DDoS protection services). These partners process data strictly under our instructions and are contractually prohibited from using it for their own purposes.
6. How Long We Keep It
We retain your personal data for as long as your account is active, plus a minimum period after closure required for legal and audit purposes. Identity documents submitted for verification are held for a period consistent with applicable anti-money-laundering regulations. Gameplay logs are retained to resolve disputes. When retention periods expire, data is securely deleted or anonymised.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access: request a copy of the personal data we hold about you.
- Rectification: ask us to correct inaccurate or incomplete information.
- Erasure: request deletion of your data, subject to legal retention requirements.
- Restriction: ask us to limit processing while a dispute is being resolved.
- Portability: receive your data in a structured, commonly used format.
- Objection: object to processing based on legitimate interest, including direct marketing.
- Withdraw consent: for any processing based on consent, you can withdraw at any time without affecting past processing.
To exercise any of these rights, contact our support team via live chat. We will respond within a reasonable timeframe and may need to verify your identity before acting on your request.
8. Cookies and Tracking
We use cookies and similar tracking technologies to keep your session active, remember your preferences, and prevent fraud. The main types used on 8WWW are:
- Essential cookies: required for login sessions and security. These cannot be disabled without breaking core site functions.
- Analytics cookies: collect aggregate, anonymised data about how pages are used. No personal identity is attached.
- Preference cookies: store your language and display settings between visits.
You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will prevent you from staying logged in.
9. Security Measures
8WWW uses SSL/TLS encryption on all pages. Payment data is not stored on our servers after a transaction is confirmed — it passes directly to the relevant payment processor. Access to personal data inside our systems is restricted to authorised staff and is logged for audit purposes. We conduct regular security reviews and penetration tests. Despite these measures, no internet-based service is completely risk-free; we encourage you to use a strong, unique password and to enable any available two-factor authentication on your account.
10. Players Under 18
8WWW is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we discover that an account was created by a minor, we will close it immediately and delete the associated data. If you believe a person under 18 has registered, please notify us through live chat immediately.
11. Updates to This Policy
We may revise this policy from time to time — for example, to reflect changes in payment methods, new game providers, or updated legal requirements. When we make material changes, we will notify active players via their registered mobile number or the in-site notification system before the changes take effect. The "Last updated" date at the top of this page always shows when the most recent version was published. Continuing to use 8WWW after a revision means you accept the updated terms.
12. Contact Us
If you have questions about this Privacy Policy, want to exercise a data right, or need to report a concern, reach our team through the 24/7 live chat available on the site. We do not publish an email address for data inquiries; live chat gives you a direct, real-time response and a written record of your request.
For responsible gaming concerns — including self-exclusion or deposit limit requests — the same live chat channel is available around the clock.